Need to change your shipping address, swap a product or cancel? Contact us as soon as possible with your order number. We'll do our best to update your order before it's processed or shipped.
Once an order has shipped, it can't be changed or cancelled. You can still return it within 30 days of purchase. See How to start a return.
Pre-orders: you can cancel a pre-order any time before it ships.
Tip: double-check your shipping address at checkout. Returns due to a wrong or incorrect address are subject to a return handling fee. See Your refund options.